Services
Jinan Hengyu Machinery Equipment Co., Ltd. is committed to providing you with high-quality services. Quality Assurance, Exquisite Products, Ethics First, Integrity as the Foundation.
Pre-sales
1.Search for relevant information and contact customers to provide detailed information about our equipment.
2.Communicate with customers to understand their specific needs and requirements.
3.Recommend the most suitable equipment based on customer demands, and refine the technical parameters for the equipment.
In-sales
1.Provide customers with relevant images and technical documentation of the equipment.
2.Guide the installation process and keep customers informed about the progress and quality of the equipment.
3.Complete equipment installation on time and within the agreed-upon scope, address unexpected issues promptly, and maintain continuous communication with the customer.
After-sales
1.Our professional technicians will remotely guide customers on equipment debugging and provide training on how to operate and maintain pneumatic conveying equipment.
2.We offer high-quality spare parts for pneumatic conveying systems at competitive prices for long-term availability.
3.The equipment comes with a one-year warranty. If equipment is damaged due to quality issues, we will offer free repairs. In case of damage caused by improper operation, we will provide online troubleshooting within 48 hours of receiving the issue and offer solutions to resolve it.
